In 1998, while Amazon.com went to temp organizations to recruit humans, they gave them an easy directive: ship us your freaks. Mike Daisey -- slacker, onetime aesthetics significant, dilettante -- appeared ideal for the task. His ascension from lowly temp to customer support consultant to company improvement hustler over the process twenty-one puppy years is the stuff of either goals and nightmares.
With lunatic precision, Daisey describes the lightless dice farms during which booklet orders have been scrawled on Post-its whereas technicians struggled to convey pcs again on-line; the fourteen-hour days fueled by way of caffeine, fanaticism, and illicit day-trading from place of work desks made of doorways; his unusual compulsion to ship loose books to Norwegians; and the fevered insistence of BizDev higher-ups that definitely the right enterprise companion used to be Pets.com -- the now-extinct corporation that spent all its resources on a sock puppet.
In those pages, you are going to meet Warren, the cowboy of shopper carrier, in a position to verbally hog-tying even the main abusive buyer; Amazon worker #5, a reclusive machine gamer worthy a funky $300 million, who spends at the least six hours an afternoon locked in his workplace killing goblins; and Jean-Michele, Mike's female friend and sparring accomplice, who attempts to maintain him grounded, whilst dot-com mania seduces them either. At strategic durations, the narrative is punctuated by way of hysterically sincere letters to CEO Jeff Bezos -- missives that appear ripped from the collective subconscious of dot-com disciples across the world.
21 puppy Years is an epic tale of greed, self-deception, and heartbreak, a wickedly humorous anthem to an period of bounteous inventory recommendations and boundless insanity.
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21 Dog Years: Doing Time @ Amazon.com